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Customer Service Representative - State Farm Agent Team Member Silverdale, WA

Customer Service Representative - State Farm Agent Team Member

Full Time • Silverdale, WA
Benefits:
  • Earn Additional Days Off
  • Sick Leave
  • Bonus
  • Commission
  • Retirement Contribution
  • Steady WFH Days Available Once Trained
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Signing bonus
Position Overview: 
Do not apply if
  • You are unwilling to learn new things, 
  • You cannot thrive working independently as well as with a team
  • You are not interested in a job that pays between $20-$27 per hour plus earning commissions 
  • If you are uncomfortable talking on the phone or meeting with customers in-person to discuss Home, Auto, Life, Business insurance and more. 

If you are still interested, we will train you and teach you everything you need to know. You just need to be willing to get licensed through Washington State Property and Casualty license as well as Life and Health. We can help with this and there is a $1,000 signing bonus on your 90th day if you come with both licenses on the first day. My best employees have come to me with zero insurance experience but being truly successful and thriving in this job/office is completely up to you.

State Farm is extremely competitive in this area/state. I am hiring because we are growing. My current team has all been with me for 2+ years and are very excited to welcome a 5th Team Member. 
 
Responsibilities: 
  • Establish customer relationships and follow up with customers, exceeding their expectations.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
  • Simple IRA
  • Hourly pay plus commission and bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Ability to intermittently work from home after trained
Requirements:
  • Desire to be successful
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to self-motivate

If you are motivated to succeed and can see yourself in this role, please complete our application. The process for being hired on may include an online assessment, a phone interview, an in-person interview with the current team (this is more for you so that you may learn about the job to decide if it's something you would like to continue to pursue), an interview with the Agent owner and guidance on how to get licensed. 
 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $20.00 - $30.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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